ONDC DigiDukaan · eB2B for brands

Get your brand on India's kirana shelves — without building a sales force.

Kiranas order stock over ONDC's DigiDukaan network. Zobrx puts your catalogue there with real trade pricing — price lists, MOQs, schemes and retailer credit — and fulfils every order from the OMS you already use for Amazon and Flipkart.

  • ₹0 subscription fee
  • Built-in OMS
  • Live in days, not months
  • Keep your distributors
1.4 crore+
kirana stores in India's general trade
75–80%
of FMCG sales go through general trade
21,000+
retailers on DigiDukaan (Sep 2026)
73–78%
monthly repeat ordering in Hyderabad

Sources: DD India, 31 Oct 2026 · ANI / The Tribune, 12 Jun 2026

Why now

The retailers are arriving faster than the brands.

DigiDukaan went from a Hyderabad pilot to three cities and 21,000+ retailers in about six months. In every new city, the first brands on the network are the ones retailers learn to reorder.

  1. Mar 2026

    Pilot opens in Hyderabad

  2. Jun 2026

    Jaipur goes live; DPIIT sets the 1.4 crore kirana goal

  3. Sep 2026

    21,000+ retailers, 450+ brands, 3 cities

  4. Oct 2026

    Commerce Ministry names credit, logistics and DMS connectors as priorities

  5. Next

    North Mumbai deepens; Bengaluru and Delhi-NCR named

Selling to kiranas today
  • A salesman beat to collect orders shop by shop
  • Schemes explained verbally — or not at all
  • Retailers you can't reach outside your distributors' routes
  • Order books, WhatsApp photos and re-keying into Tally
  • No idea which shop reorders, and which went quiet
With DigiDukaan on Zobrx
  • Retailers order from their own app, when they need stock
  • Schemes shown on the product, priced by the network
  • Discoverable by every retailer the network serves in your cities
  • Orders arrive in ZobShip; invoices and GST follow the order
  • Shop-level order data you own
What you get

Everything B2B selling actually needs — not a consumer store with a B2B label.

A shopkeeper doesn't pay what a shopper pays, buys in cases, expects schemes and often buys on credit. Zobrx models all of it, on the network's own protocol.

Trade price lists, not one MRP

Run A/B/C retailer classes as named price lists, priced per SKU. One list is the public default; a retailer you already know is quoted their own rate at checkout.

MOQ per SKU, enforced

Set the minimum packs per order line. The network refuses an order line below it — no more ₹180 orders that cost ₹90 to deliver.

All eight ONDC scheme types

Discount, buy-X-get-Y, freebie, slab, combo, delivery, exchange and financing — published as the network's own offer codes, with validity windows that expire themselves.

Your retailers, your terms

Existing retailers are recognised from your customer master — with their price list, credit limit and payment terms — and routed to the distributor who serves them.

A real OMS built in — ZobShip

Accept, pack, label and dispatch DigiDukaan orders in the same queue as Amazon, Flipkart and your own site. No third-party OMS to license, log into or keep in sync.

Ship on any courier

Your own Delhivery account, Shiprocket, or an AWB you booked yourself. Tracking flows back to the retailer automatically.

Returns, part-cancels and RTO

Retailer returns, partial cancellation and return-to-origin are handled end to end — reverse pickup booked, good stock restocked, the refund trail kept.

Complaints (IGM) answered

Retailer issues raised through the network land with you and are answered on the network's grievance protocol, not lost in an inbox.

GST invoices and Tally

Invoices are attached to the order as it ships, and the same order data flows into Zobrx's GST and Tally workflows.

Choosing a seller platform

Built in, not bolted on.

Most ONDC seller apps were built for consumer webstores and hand your orders to someone else's OMS. Here's what changes when the eB2B layer and the OMS are one product.

Zobrx DigiDukaanTypical ONDC seller app
Trade price lists (A/B/C retailer classes)Named lists, per-SKU trade ratesOne selling price for everyone
Minimum order quantityPer SKU, enforced on the networkRarely supported
Trade schemesAll 8 ONDC offer codes, auto-expiringCoupons built for consumers
Known-retailer pricing & credit termsFrom your customer masterNot modelled
Order managementBuilt in — ZobShip, one queue for every channelHanded to a separate third-party OMS
Catalogue & stockReused from Amazon, Flipkart, your site — one stock poolAnother catalogue to upload and sync
CouriersYour Delhivery, Shiprocket or own AWBThe platform's logistics choice
Returns & restockReverse pickup + restock good unitsManual
GST, Tally & marketplace analyticsSame platformSeparate tools
Pricing₹0 subscription · channel margin shown per lineNot published — ask sales

“Typical” reflects publicly listed features of consumer-first ONDC seller apps as of November 2026.

How it works

From signed up to retailer-ready in a working week.

1
Day 1

Connect and import

Your catalogue comes in from the channels already connected to Zobrx — or a spreadsheet. We flag every field the network needs, in plain language.

2
Day 2–3

Set the trade layer

Price lists, MOQs and schemes. Map your existing retailers and the distributors who serve them. Your consumer prices are never touched.

3
Day 4

Consent and publish

You switch on publishing yourself — a recorded, revocable consent. Each warehouse goes live as its own location with its own coordinates.

4
Every day after

Fulfil from ZobShip

Retailer orders land in ZobShip next to every other channel. Accept, pack, ship, invoice — and see settlements per order.

Money you can follow

Transparent where other platforms say “contact sales”.

₹0 subscription fee

No platform fee to list or to stay listed. You pay the network's channel margin on orders you actually receive.

Margin stated on every line

The channel margin is written per item on the order itself and frozen when the retailer builds the order — so settlement matches what you saw.

Verified payouts, settlement per order

Your payout account is penny-drop verified before money moves, and every order shows its money position — collected, deducted, settled.

Who it's for

Built for whoever sells to the shop.

D2C brands entering general trade

You've won online. Kiranas are where most of India's FMCG still sells. Get onto shelves without building a field force first.

Manufacturers with distributors

Keep your distributors — eB2B routes orders to the one serving each retailer, with their pricing. Digital orders, not channel conflict.

Distributors & wholesalers

Take orders from more retailers without more salesmen, with your rate classes, credit terms and schemes intact.

Free DigiDukaan readiness plan

Tell us what you sell. We'll show you the fastest way onto kirana shelves.

Someone from our ONDC team reviews your catalogue and comes back within one business day with a written plan.

  • Which of your SKUs are network-ready today, and what the rest need
  • Which DigiDukaan cities you can serve first from your warehouses or distributors
  • A starting trade price list, MOQs and launch schemes for your category
  • How it plugs into your existing marketplaces, OMS and Tally

₹0 subscription fee. No credit card. By submitting you agree to our Privacy Policy.

DigiDukaan FAQ

What brands ask before going live

DigiDukaan is the DPIIT and ONDC initiative that lets kirana retailers buy stock directly from brands, distributors and wholesalers through any app connected to the ONDC network. Retailers compare products, prices and schemes in their buyer app; the order travels over the network to the supplier, who fulfils it. As of September 2026 it connected 21,000+ retailers and 450+ brands across Hyderabad, Jaipur and Mumbai.

The kirana is the biggest shelf in India. Get on it first.

One catalogue, one stock pool, one OMS — and a new channel to every retailer on the network.