Unified Inbox

Every conversation, one cockpit.

Zobrx merges WhatsApp Cloud, Facebook Messenger, Instagram Direct and email into one omnichannel inbox. Shared contact context, AI-drafted replies, round-robin routing and SLAs — so sales and CX stop toggling between seven tabs.

All channels·WhatsApp · Messenger · IG Direct · EmailAI assist ON
WARachel KhanLead · hot2m

Still 20% off on the Aug drop?

IGMike AndradeContact matched · Shopify4m

DM'd you from the Reel

FMPriya R.Repeat buyer7m

Returns still in 14 days?

Daniel OkoyeEnterprise12m

Confirming invoice INV-4412

AI draft ready: "The 20% runs through Sunday — here's your personal link with the discount pre-applied 👇"
4
Channels, one inbox
98%
Avg. WhatsApp open rate
<1s
Delivery latency
Agent throughput with AI
Why teams pick Zobrx

A smarter way to run this channel

One conversation, every channel

Customer pings Instagram today, WhatsApp tomorrow, email next week. Zobrx stitches the thread with shared identity.

AI-drafted replies

Every inbound surfaces a suggested reply grounded in brand voice, past transcripts, CRM data and product catalog.

Round-robin + skill routing

Auto-assign by language, region, product line, or account tier. Fallback to human if AI confidence drops.

Private notes & @mentions

Internal huddles alongside the thread — without the customer seeing anything.

SLAs you can enforce

First-response and resolution timers per channel, per customer tier, per business hour.

CRM sync both ways

Salesforce, HubSpot, Zoho and Pipedrive deals and contacts pushed to the inbox — and back.

Capabilities

Everything you need, nothing you don't

WhatsApp Flows

In-chat forms for lead qualification, appointment booking, NDR resolution.

Catalog sync

Shopify products → WhatsApp & IG catalog with stock and pricing.

WhatsApp Pay + Razorpay

Send payment links inside approved templates — one-tap checkout in India.

Quality-rating monitoring

Auto-pause sends when WhatsApp quality drops to yellow before Meta flags you.

CSAT surveys

Post-conversation CSAT with routing back to ops dashboards.

Macro library

Team-shared response templates with variables and approval workflows.

Language auto-detect

Identifies 27 languages and routes to a fluent agent or AI model.

Audit log

Every message, edit, and handoff logged for compliance review.

How it works

From connected to confident in minutes

01

Connect

OAuth WhatsApp Cloud (or port existing WABA), Meta Pages, IG Business, and your email provider.

02

Train brand voice

Upload 50 past transcripts or a tone-of-voice doc — Zobrx builds a voice model.

03

Go live

Route by rules. Watch first-response time drop from hours to seconds.

Customer story

Click-to-WhatsApp became our #1 Meta objective. Zobrx gives us attribution, templates, and an AI inbox that handles 70% of inquiries before a human looks at them.

Marinex — Travel & leisure

Result
+$2.4M attributed revenue in 90 days
Read the case study
FAQ

Questions, answered

No. Zobrx is a verified Meta BSP. We handle WABA provisioning, green-tick verification, template approval, and ongoing quality monitoring.
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